FAQs (FREQUENTLY ASKED QUESTIONS)

1. Are Herbal Care products safe to use?

Our products are made with carefully selected ingredients and are intended for regular personal care use. Always follow usage instructions provided on the product label.

2. How long does delivery take?

Orders are usually dispatched within 1–2 business days and delivered within 3–7 working days, depending on your location.

3. Do you offer free shipping?

Yes, we offer free shipping across India on all orders.

4. Can I return a product?

Yes, returns are accepted within 14 days of delivery, provided the product is unopened, unused, and in original packaging.
Please refer to our Return & Refund Policy for full details.

5. How can I track my order?

Once your order is dispatched, you will receive tracking details via SMS or email.

6. What payment methods do you accept?

We accept:

  • Debit & Credit Cards

  • UPI

  • Net Banking

  • Wallets (where available)

All payments are processed securely.

7. Can I cancel my order?

Orders can be canceled before dispatch. Once shipped, cancellation is not possible, but you may request a return after delivery.

8. Are your products medicines?

No. Our products are not medicines and are intended for personal care and wellness use only.

9. How can I contact customer support?

You can contact us via email or phone during business hours. All details are available on our Contact Us page.

10. Is my personal information safe?

Yes. We take data protection seriously. Please review our Privacy Policy to understand how your information is handled.